This page is not intended for viewing in browser. I guess you've got there because firmware upgrade on your WD MyBook has failed. Please do not send me e-mails that firmware upgrade is NOT working. It IS working. At least it worked fine for many other people ... Problem is almost for sure on your side.

I don't have time to provide user-level support. Sorry. I wouldn't have time to do anything else than replying to user's requests and questions.